Our vision is to be earth’s most customer centric company; to build a place where people can come to find and discover anything they might want to buy online.
-Focuses on principals of “customer obsession”, “innovation” and “bias for action”
-Helps empower content creators through Amazon Publishing, Amazon Studios, and CreateSpace
-Empowers developers by giving access to technology programs offered by Amazon Web Services
To provide our customers great quality cars at great prices with exceptional customer service.
-Named America’s most admired company in Automotive retailing.
-Has been on Fortunes “100 Best Companies to Work For” for last nine years and running
-Scored highly on Corporate Equality Index
-Offers customers 5 day money back guarantee and delivers a “no hassle or haggle” experience
Food with Integrity is our commitment to finding the bery best ingredients raised with respect for the animals, the environment, and the farmers
-Only National restaurant chain in the USA serving food made with ingredients from local, organic and sustainable sources
-Their operation values all stakeholders
-Cares for the environment by incorporating sustainable programs to help support farmers
Costco is committed to providing opportunities to a supplier base as diverse as the communities we serve.
-Costco provides some of the best working conditions and wages in the industry
-Retains very high customer trust and loyalty.
-Offers no questions asked return policy
-Before starting a new store, Costco sits meets with community stakeholders to discuss any concerns they may have
-Treats suppliers with respect
-Provides equal opportunities for minorities and woman
FedEx Corporation will produce superior financial returns for its shareowners by providing high value-added logistics, transportation and related business services through focused operating companies. Customer requirements will be met in the highest quality manner appropriate to each market segment served. FedEx will strive to develop mutually rewarding relationships with its employees, partners and suppliers. Safety will be the first consideration in all operations. Corporate activities will be conducted to the highest ethical and professional standards.
-focused on providing high-quality service
-committed to making sure relationships with all stakeholders are mutually beneficial
-promotes a “Culture of Safety” by comprehensive safe workplace education and ensuring teams/employees have safe, first rate equipment and technology to keep everyone safe
“Google’s mission is to organize the world’s information and make it universally accessible and useful.” And “Don’t be Evil”
–Named as one of the nest companies to work for by Fortune Magazine
-Fosters a communicative culture “designed to encourage interactions and to spark conversation about work as well as play.”
-Offers flexible work hours and child care centers
-Offers dozens of technological products and services designed to making customers lives easier and more efficient
-Has a “You can make money without doing evil” policy
“At Nordstrom, our goal is to provide outstanding service every day, one customer at a time.”
-committed to making decisions that benefit the customers
-Reputation for amazing customer service by having easy customer return policies
-Has an empowered and diverse workplace
–Created program Nordstrom Cares that seeks to support veterans and provide wellness programs to its employees
“With the single goal of making great bread broadly available to consumers across America, Panera Bread freshly bakes more bread each day than any bakery-cafe concept in the country
–The company culture is based on caring for success, individuals, communities, and employees futures.
-Has the highest level of customer loyalty among quick casual restaurants
-Donates its entire stock of unsold baked goods and bread to local hunger relief charities
-Created PANERA CARES CAFES that seeks to fight hunger by allowing customers to pay whatever they can.
To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.
Here are the principles of how we live that every day:
It has always been, and will always be, about quality. We’re passionate about ethically sourcing the finest coffee beans, roasting them with great care, and improving the lives of people who grow them. We care deeply about all of this; our work is never done.
We’re called partners, because it’s not just a job, it’s our passion. Together, we embrace diversity to create a place where each of us can be ourselves. We always treat each other with respect and dignity. And we hold each other to that standard.
When we are fully engaged, we connect with, laugh with, and uplift the lives of our customers – even if just for a few moments. Sure, it starts with the promise of a perfectly made beverage, but our work goes far beyond that. It’s really about human connection.
When our customers feel this sense of belonging, our stores become a haven, a break from the worries outside, a place where you can meet with friends. It’s about enjoyment at the speed of life – sometimes slow and savored, sometimes faster. Always full of humanity.
Every store is part of a community, and we take our responsibility to be good neighbors seriously. We want to be invited in wherever we do business. We can be a force for positive action – bringing together our partners, customers, and the community to contribute every day. Now we see that our responsibility – and our potential for good – is even larger. The world is looking to Starbucks to set the new standard, yet again. We will lead.
We know that as we deliver in each of these areas, we enjoy the kind of success that rewards our shareholders. We are fully accountable to get each of these elements right so that Starbucks – and everyone it touches – can endure and thrive.
-All their coffee is ethically sourced
-Promotes sustainable coffee through programs such as C.A.F.E.
-The company culture is built upon respect and caring for all employees regardless of their position.
-Even part-time employees are eligible for a “Comprehensive compensation program”
“Our Core Values:
- We sell the highest quality natural and organic products available
- We satisfy, delight and nourish our customers
- We support team member excellence and happiness
- We create wealth through profits & growth
- We serve and support our local and global communities
- We practice and advance environmental stewardship
- We create ongoing win-win relationships with our suppliers
We promote the health of our stakeholders through healthy eating education”
-Supports organic farming
-Contributes at least 5% of its profits to charitable organizations
-Has been on Fortune magazine’s list of 100 Best Companies to Work For every year since 1998.
-Supports local and global communities
-Practices environmental stewardship
-Stores have self-managed teams with authority to make day to day decisions
-Its “Declaration of Interdependence” highlights the importance of all stakeholders in its operations
Clif Bar is a family and employee-owned company that loves food. We believe that happy, healthy people create the best food. Because of that, we strive to: • Create a company culture that inspires and supports our people – both in and outside work. • Sustain our people with competitive pay and benefits, holistic wellness offerings, and other innovative benefits. • Hire the right people for the right positions and support them to grow in their current and future roles.
-Guided by the 5 aspirations of Sustaining our planet, community, people, business, and brands.
-Encourages employees to engage in extensive community service
-Provides great employee benefits that include haircuts, massages, and trainers.
-Employee turnover below one percent
-Has 5 core personal communication values: Create, Inspire, Connect, Own it, and Be Yourself.
Honest Tea seeks to create and promote great-tasting, truly healthy, organic beverages. We strive to grow our business with the same honesty and integrity we use to craft our products, with sustainability and great taste for all.
-Committed to living up to the ideals of honesty and integrity while maintaining strong relationships with its workers, suppliers, customers, and communities
-In 2010, The Huffington Post named Honest Tea as one of the eight “Revolutionary Socially Responsible Companies.”
-Donates to cancer research
-Created partnerships with Green America, City Year, and the Organic Trade Association
“Sell good merchandise at a reasonable profit, treat your customers like human beings and they will always come back for more.” – L.L. Bean
-Superior customer service is central to the company’s success.
-Environmentally responsible in its operations
-Supports a number of charities including health and human services, arts, education, and outdoor recreation
“Build the best product, cause no unnecessary harm, use business to inspire and implement solutions to the environmental crisis“
-Committed to protecting the environment by donating at least 1% of its sales along with time and services to grassroots environmental groups all over the world.
-Uses recycled polyester and organic cotton in it manufacturing.
“We inspire, educate and outfit for a lifetime of outdoor adventure and stewardship.”
-Promotes environmental stewardship and increasing access to outdoor recreation through volunteerism, gear donations, and financial contributions
-Created a sustainable Operation Program described as “a targeted approach to reducing our environmental impact”.
-Has been on FORTUNE”S list of 100 Best Companies to Work For several times
Beside from offering nutritious and tasty yogurt, Stonyfield has made a commitment to healthy food, healthy people, a healthy planet and healthy business. More than just words in a mission statement the yogurt on a mission plan is realized through various engagements within the community, including partnerships with organizations dedicated to fighting climate change and increasing awareness in sustainable living.
-Created Profits for the Planet program, Stonyfield donates 10 percent of their profits to environmental efforts, bringing their current gifting total to $12 million
-Introduced the Grower Sustainability Toolkit, which sets a high standard by looking “at how suppliers treat their workers, their energy and water use, and equity issues.”
The Foundation Principles of The Container Store are…
“1 Equals 3
We hire only about 3% of all who apply. If you indeed believe that with one great employee, you get three times the productivity of a good employee, you can afford to extensively train them and communicate to them, empower them and pay them 50 to 100% more than what other retailers might pay them.”
Fill the other guy’s basket to the brim. Making money then becomes an easy proposition.
With this sentiment guiding us, The Container Store has been successful in creatively crafting mutually beneficial relationships with our vendors by doing everything possible to truly “fill their baskets to the brim.” We know that in return, our business and our bottom line will benefit as well.
Man in the Desert Selling
We don’t just stop with the obvious. Providing our customers with a complete solution through our Man in the Desert selling philosophy has been key to achieving one of our main goals of having our customers dancing in their organized closet, pantry, home office, etc., because they are so delighted and thrilled with the complete solution we provided them.
Communication IS Leadership
The Container Store knows the importance of executing every day, consistent, reliable, predictable, effective, thoughtful, compassionate and yes even courteous communication
Intuition Does Not Come to An Unprepared Mind
We want our employees to use their intuition — to anticipate the needs of our customers and recommend product solutions… But we know that in order to help employees do this, we have to provide them with the information — the training — to know how best to apply their intuition.
The Best Selection, Service, and Pricing
It’s hard for most retailers to offer low pricing and provide exceptional service. A few great retailers have achieved a combination of the best selection and the best service. To add the best price to that equation is generally unheard of, but The Container Store diligently achieves all three simultaneously
Air of Excitement
In retail, customers can sense when employees are having fun, when they love their jobs and are excited about helping customers. It’s an attitude that’s contagious and makes customers want to spend more time in our stores.”
-Hourly employees earn approximately double the industry standard
-Believes that “Communication is leadership” and “open, honest, transparent, thorough” communication this is the key to running a successful business
Our mission is to equip people to make a difference in their world. We do this by creating outstanding products and by trying to make a difference in the communities where we live and work.
–Core belief that business can create a positive impact in the world
-Has employee volunteer program that gives staff members an annual benefit of up to 20-40 hours of paid community service
-Created Sustainable Living Environment Program that helps ensure factory workers and manangers manufacturing its supplies are able to meet their basic living needs.
his mission first started in 2006 by founder Blake Mycoskie. While doing some volunteer work in Argentina, Mycoskie noticed children walking barefoot. He thought he needed to make a difference. He had also seen some of the locals wearing the traditional Argentine shoes, called Alpargata. Mycoskie combined these two ideas. This is when he his idea developed.
Mycoskie reinvented the Argentine traditonal shoes of Alpargate, to be more intriguing to the american market. With these shoes is how TOMS was first introduced to the world. Mycoskie’s inspiration was beyond making a brand for himself. His inspiration was the shoeless children of Argentina, and the traditional shoes of Argentina, the Alpargatas.
From the moment his idea came to surface, the way he would be giving bck also developed: One for One: a company that would match every pair of shoes purchased with a pair of new shoes given to a child in need for free.
-everytime a pair of shoes is sold, one pair is donated to a child in need.
-everytime a pair of eyewear is sold, part of the profit goes toward providing prescription glasses and medical treatements for people in developing countries
-Integrates sustainable and responsible practices into all aspects of the company
“The mission of Trader Joe’s is to give our customers the best food and beverage values that they can find anywhere and to provide them with the information required to make informed buying decisions. We provide these with a dedication to the highest quality of customer satisfaction delivered with a sense of warmth, friendliness, fun, individual pride, and company spirit.”
-Encourages and listens to feedback from customers
-Creates an atmosphere where staff members feel nurtured and respected
-Has low levels of turnover and high employee loyalty
“We do not inherit the earth from our ancestors; we borrow it from our children“
At Wegmans, we are aware that the ever-growing environmental concerns facing us today will have profound effects on the lives of our children and grandchildren.
There are no simple solutions to these challenges. Still, we all have a responsibility to be aware and be accountable. We promise to take steps to protect our world for future generations—it’s part of our commitment to make a difference in every community we serve.
Join us on this journey. As our company learns new ways to reduce, reuse and recycle our resources, we’ll share our discoveries with you. Taking steps—even little steps—together can make a difference.
-Built around caring for and respecting people
-Offers generous benefits to part-time and full-time employees
-Gives back to communities through food bank donations, busing services for senior citizens, and healthy cooking classes for children